Rails support · Apps in production

Rails maintenance services Your Rails app in production, secure, monitored and moving forward.

Our Rails maintenance services look after the application your business runs on: security patches, updates, monitoring and the improvements your team asks for. Dependable Rails support, without hiring a developer just to keep the lights on.

Hand over my application What is covered

100+ projects delivered
8 years of experience
98% satisfied clients
48h reply time

# Routine maintenance, in small batches
$ bundle exec bundle-audit check --update
$ bundle outdated --strict
$ bundle update --conservative rack nokogiri
$ bundle exec rspec
  ✓ green, checked on staging
$ kamal deploy
  ✓ patched in production
# rollback stays one command away
$

bundler-audit security
Brakeman
RSpec before every update
Solid Queue · Sidekiq
Kamal deploy and rollback
PostgreSQL

Scope

What our Rails maintenance services cover

A Rails application in production ages fast when nobody looks after it. Vulnerabilities get published, gems move on, servers fill up. Our maintenance covers six areas, handled by the same developers as the rest of our Ruby on Rails agency.

Security patches

We follow the security advisories for Rails, Ruby and your gems. When one affects your application, we apply the fix, run the tests and deploy.

Gem updates

Dependencies are updated in small, regular batches, each one checked against the test suite and on staging. No more painful catch-up every few years.

Rails and Ruby version tracking

We follow the Rails and Ruby support schedules. You know in advance when your version will stop receiving fixes, and the upgrade is planned before that date.

Monitoring and errors

Uptime, response times, application errors and failed background jobs. Alerts come to us, and a recurring error is investigated and fixed at the root.

Backups you can restore

We make sure your PostgreSQL database and files are backed up, and that those backups can actually be restored. A backup that has never been tested protects nothing.

Small improvements

A new field, an export, a simpler screen, a new integration. Small requests are handled as part of maintenance, without starting a new project each time.

Our approach

How Rails application support works

Four steps, from our first look at your code to a steady routine.

Takeover audit We read the code, the Gemfile, the tests, the hosting configuration and the error logs, and give you a written assessment of versions, vulnerabilities, weak spots and priorities.
Initial catch-up Urgent items first: overdue security patches, missing backups, no monitoring. We collect access, document the deployment and make sure the application can be rebuilt from scratch.
Ongoing maintenance Security watch, dependency updates, error and performance monitoring, backup checks. Every request gets a reply within 48 hours, and blocking incidents come first.
Regular reviews We go over what was done, what was detected and what is coming, agree on the next improvements and plan upcoming version upgrades ahead of time.

Need a deeper diagnosis before committing? Our Rails audit goes further than the takeover assessment.

Stack

The technologies we maintain

We take over applications of every age. Our target remains the modern Rails stack, the one that costs the least to maintain over time: Rails 8, Ruby 3.4, PostgreSQL, Hotwire, Solid Queue and Kamal.

Repeatable deployments

A fix is useless if it is painful to ship. With Kamal, deploying is a single command, and so is rolling back.

Background jobs under control

When an email, an import or a sync fails silently, the customer often notices first. We watch queues and failed jobs, on Solid Queue or Sidekiq.

Tests before every update

Without tests, every update is a gamble. If your app is short on them, we first add RSpec tests on critical flows such as payments, invoicing and sign-in.

Case study · an app the business depends on

Le Baroudeur du Vin: when invoicing runs on Rails

Akolads built the e-commerce site and SEO strategy of Le Baroudeur du Vin, an online wine shop, then developed its internal OS in Ruby on Rails. When invoicing and shipping depend on an application, an outage stops the business. Tracked updates, monitored errors and backups that restore become the foundation of day-to-day operations.

Stack: Ruby on Rails · PostgreSQL · Hotwire
Services: Rails business app · e-commerce · SEO
Stakes: Orders, invoices, shipping

Take over a legacy Rails app

Le Baroudeur du Vin online wine shop, whose operations run on Rails — The storefront. Day-to-day operations run on the Rails OS.

InvoicingIf it stops, nobody gets billed.
InventoryIf it drifts, the shop sells what it does not have.
LogisticsIf a job fails silently, orders wait.
Product catalogIf it breaks, the shop shows the wrong wines.

Choosing the right service

Rails application or website: two kinds of maintenance

Running a WordPress site or a brochure website? Our website maintenance service is the right fit. This page is about business software, SaaS products, client portals and platforms built with Ruby on Rails, with a rich database, background jobs, integrations and users who rely on them every day.

Maintaining them takes a Rails developer, not a plugin updater: someone who reads your code, understands your data and knows what a gem update can break. Based in Les Chères, near Lyon, France, we provide Rails support remotely to clients across Europe and beyond, in English.

Frequently asked questions

Your questions about Rails support

What do Rails maintenance services include?

They cover everything that keeps a Rails application healthy in production: security patches, gem updates, keeping up with Rails and Ruby versions, error monitoring, backups and the small improvements your team requests.

Can you take over a Rails application built by another team?

Yes, it is the most common case. We start with a takeover audit of the code, dependencies, test coverage and infrastructure. You receive a clear assessment before committing to any maintenance agreement.

How much does Rails application maintenance cost?

Maintenance is quote-based. The cost depends on the size of the application, how far behind it is on versions, its hosting and the volume of improvements you expect. After the takeover audit, we propose a quote that fits.

How quickly do you respond when something goes wrong?

We reply to every request within 48 hours. Incidents that block your business take priority over planned improvements.

Do we need to upgrade to Rails 8 to be maintained?

No, we also maintain older versions. A Rails or Ruby version that no longer receives security patches does leave your app exposed, though, so we tell you when support ends and plan a Rails upgrade in stages.

How is this different from your website maintenance service?

Website maintenance covers WordPress sites and brochure websites. Rails application maintenance is for business software, SaaS products and platforms built with Ruby on Rails, with their database, background jobs and integrations.

Our other Rails services

More ways we can help with Rails

Every service below is run by the same team. For the full picture, see our Ruby on Rails agency page.

Your Rails app deserves proper care

Tell us about your application, its Rails version and its hosting. We reply within 48 hours with a takeover proposal and the next steps.

Get a free quote Book a call